Role - Customer Support Advisor
Hours - Monday to Friday, 8:45-5 (early finish on a Friday)
Salary - £24,500
Location - Nottingham, Office Based
Contract Type - Permanent

Are you an experienced customer service professional looking for a new challenge?

We are looking for a Customer Support Advisor Advisor to join a growing Payment Solutions company in Nottingham.

What you will be doing:

• Contacting all new onboarding customers to ensure services are activated
• Testing their services to ensure they are set up and running
• Work with the existing sales team
• Keep on top of call backs and diary
• Ensure the customers onboarding process runs smooth offering excellent customer service
• Request reviews on standards of service delivered
• Customer service duties and administration tasks

What we are looking for:

• Excellent communication and rapport building skills
• Similar experienced gained in a customer service setting, office or call centre environment
• Passionate about customer experience and delivery
• Good attention to detail
• Computer literate
• Customer focused
• Team player
• Knowledge of salesforce would be advantageous but not essential

My client offer a superb salary for the right candidate with a basic salary or £24,500 per annum.

Other benefits include :

25 days holidays
A company pension scheme
Private medical scheme
Role specific training and development
Proactive promotion of internal candidates
Modern working environment